Privacy policy

Fordham University Athletics Ticketing Office

Fordham University Athletics ("Fordham," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, store, and share your personal data when you interact with our ticketing services, including online purchases, phone orders, in-person transactions, and email communications.

Information Fordham Collects

Fordham may collect the following types of personal data:

• Contact Information: Name, email address, phone number, mailing/billing address.
• Payment Information: Credit/Debit card details. Processed securely through a third-party provider. Fordham does not retain or store payment information.
• Account Information: Purchase History, ticketing History (including transfer of tickets), attendance record. Fordham does not store login credentials.
• Demographic Data: Age, affiliation with the university (e.g., student, alumni, staff, etc.).
• Device and Usage Data: IP address, interaction data with website (geographic pinpointing).

How Fordham Uses Collected Information

Fordham may use collected information for the following purposes:

• Process and fulfill ticket purchases and customer service requests.
• Communicate important event updates, promotions, and ticketing information.
• Improve the performance and usability of our website and ticketing platform.
• Personalize user experience based on ticketing history or stated preferences.
• Ensure compliance with university wide policies and applicable legal obligations.

How Fordham Shares Your Information

Fordham may share personal information:

• With authorized third-party vendors who assist in ticket processing, email marketing, payment processing, and data analytics.
• With university departments (e.g., Alumni Relations or Student Affairs) where appropriate and permissible.
• With parent conferences and other universities when applicable.
• When required by law.

Data Retention

Fordham retains personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

User Choices and Rights

Depending on your jurisdiction, you may have rights including:

• Accessing or correcting your personal data.
• Requesting deletion of your personal data.
• Opting out of marketing communications.
• Limiting the use of your data in certain contexts.

To exercise your rights, please contact us at fordhamtickets@fordham.edu

Security

Fordham implements reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is entirely secure, and Fordham cannot guarantee absolute security. A user engaging with our services understands and accepts this.

Children's Privacy

Fordham does not knowingly collect data from children under the age of 13 without parental consent. If a user believes Fordham may have collected such data, please contact us immediately.

Changes To This Policy

Fordham reserves the right to update this policy. When we make material changes, we will take reasonable efforts to notify users via email or by posting an updated version on our ticketing platform with the revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Fordham University Athletics Ticketing Office

Email: fordhamtickets@fordham.edu

Phone: (718) 817-4759

Address: 441 East Fordham Road, Rose Hill Gymnasium, Bronx, NY 10458

Updated April 2025